5 most common mistakes when inbounding for Rocket Growth

About 80% of all returned Rocket Growth items are due to inspection errors that occur during the receiving process. We recommend that merchants refer to the checklists in the steps for creating a receiving request and packing the incoming items to ensure that they are followed.  

• How to create a receiving requisition: checklists for two types of receipts: courier and truck
• How to pack and ship goods: checklists for packing, labeling, and shipping incoming goods

Product name and expiration date
not attached

Product name and expiration date
attached

More than one barcode is attached/marked on the product

Barcodes other than the barcode for stocking are blocked

The received product has damage, dents, or contamination

Product and packaging
not broken/damaged

If a product is received that is different from the product listed when creating the stock

Compared to the confirmed quantity received by the company
If the actual quantity received exceeds

Barcode not attached

Damaged barcode
attached to product

Barcode is exposed
*Product name = Logistics product name + option information

Barcode with cut edges
attached to product

The above are the most common return cases. Other reasons may cause delivery errors and be returned, so please refer to the detailed guide for details. If you do not follow the inbound product guide, it may be returned.

Please refer to the step-by-step warehousing guide for receiving Rocket Growth products
Check out the 32-step streamlined stocking process and consult the step-by-step guide tailored to your chosen shipping method.
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* Step-by-step receipt process help (Courier/Milk Run Courier/Milk Run Pallets and Trucks)
* Rocket Growth Coupang delivery request View all help

Do you have more questions about the Receipt and Return Guide?

Contact Seller Center